【测试专用】用户协助测试说明-《炉石传说》官方论坛

亲，能不能有个在线服务的，我的情况特殊，找不到解决方案！

我是不是因为打赢了乱斗？还是新皮肤的锅？
总之就是一直在转不管是手机版还是电脑版都进不去旅店老板也不理我了TAT

魚初九丶发表于 2016-6-9 12:10
TRACEROUTE:
traceroute to 125.122.185.112 (125.122.185.112), 15 hops max, 60 byte packets
1 223.25 ...

你是怎么打开的？为什么我打不开？求教，谢谢

什么情况啊！移动进不去！我的伙伴们不是移动的都能进。希望能尽快解决这个问题

什么情况啊，移动匹配就卡了，无法启动游戏。我的伙伴们不是移动的都能进，希望尽快解决。

己有几天都玩不了，花钱买卡玩的，要求退款

雾岛董香发表于 2016-7-7 11:37
忽悠人的吧，肯定是这期乱斗出问题了，或者是和移动闹掰了

我也觉得是网络运营商的问题，我在家玩不了:移动的WiFi，用流量玩不了:移动的4G，然而上班玩得了:电信WiFi

TRACEROUTE: traceroute to 115.239.249.209 (115.239.249.209), 15 hops max, 60 byte packets 1 223.252.224.2 (223.252.224.2) 0.973 ms 0.966 ms 1.509 ms 2 * * * 3 115.238.7.13 (115.238.7.13) 0.519 ms 0.539 ms 0.779 ms 4 * * * 5 220.191.200.21 (220.191.200.21) 3.085 ms 3.115 ms 3.151 ms 6 220.187.241.126 (220.187.241.126) 8.232 ms 11.703 ms 11.702 ms 7 * * * 8 122.224.7.242 (122.224.7.242) 16.703 ms 16.389 ms 16.751 ms 9 * * * 10 * * * 11 * * * 12 * * * 13 * * * 14 * * * 15 * * * 18/07/2016 06:59:23 UTC -------------------- PING: PING 115.239.249.209 (115.239.249.209) 56(84) bytes of data. --- 115.239.249.209 ping statistics --- 4 packets transmitted, 0 received, 100% packet loss, time 4999ms 18/07/2016 06:59:23 UTC -------------------- MTR: HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1. 223.252.224.2 0.0% 10 0.6 1.8 0.6 11.8 3.5 2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3. 115.238.7.13 0.0% 10 0.4 0.4 0.4 0.5 0.0 4. 61.164.28.165 60.0% 10 0.8 1.0 0.7 1.6 0.4 5. 220.191.200.21 0.0% 10 3.4 3.3 3.3 3.4 0.0 6. 220.187.241.126 0.0% 10 10.4 10.3 8.5 12.0 1.1 7. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 8. 122.224.7.242 0.0% 10 16.0 27.2 11.6 159.2 46.4 9. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 18/07/2016 06:59:23 UTC --------------------

登录

就这样，希望快点解决问题，无法匹配或观战

PING: PING 140.207.185.123 (140.207.185.123) 56(84) bytes of data. 64 bytes from 140.207.185.123: icmp_seq=1 ttl=54 time=11.2 ms 64 bytes from 140.207.185.123: icmp_seq=2 ttl=54 time=11.4 ms 64 bytes from 140.207.185.123: icmp_seq=3 ttl=53 time=12.2 ms 64 bytes from 140.207.185.123: icmp_seq=4 ttl=54 time=15.0 ms --- 140.207.185.123 ping statistics --- 4 packets transmitted, 4 received, 0% packet loss, time 3019ms rtt min/avg/max/mdev = 11.269/12.498/15.095/1.544 ms 19/07/2016 09:55:51 UTC --------------------

总是无法启动游戏，是暴雪爸爸抛弃我了吗？弃坑算了

几天了，还能不能行

客服你能不能给个答案

已经发送邮件，账号：andydna999@126.com , 连接都断线。

http://battlenet.com.cn/recruit/KSQB8RVJVS?blzcmp=raf-hs&s=HS&m=androidphone

直接就提示无法为你寻找对手，稍后再试，这个是什么情况，都不解决

那个测试工具的链接打不开，就算找到一个链接进去也没有中文和中国地区

希望能快点解决

TRACEROUTE: traceroute to 61.183.48.222 (61.183.48.222), 15 hops max, 60 byte packets 1 223.252.224.2 (223.252.224.2) 1.028 ms 1.022 ms 1.019 ms 2 * * * 3 115.238.7.9 (115.238.7.9) 0.434 ms 0.568 ms 0.626 ms 4 61.164.28.169 (61.164.28.169) 0.910 ms 0.936 ms 1.247 ms 5 220.191.200.17 (220.191.200.17) 3.182 ms 3.208 ms 3.267 ms 6 202.97.85.77 (202.97.85.77) 23.267 ms 22.718 ms 22.704 ms 7 58.52.63.158 (58.52.63.158) 28.856 ms 28.867 ms 28.689 ms 8 58.52.62.146 (58.52.62.146) 32.464 ms 32.466 ms 32.503 ms 9 61.183.48.210 (61.183.48.210) 32.044 ms 32.157 ms 32.144 ms 10 * * * 11 * * * 12 * * * 13 * * * 14 * * * 15 * * * 26/07/2016 03:56:44 UTC -------------------- PING: PING 61.183.48.222 (61.183.48.222) 56(84) bytes of data. --- 61.183.48.222 ping statistics --- 4 packets transmitted, 0 received, 100% packet loss, time 4998ms 26/07/2016 03:56:44 UTC -------------------- MTR: HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1. 223.252.224.2 0.0% 10 0.7 1.4 0.6 4.2 1.3 2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3. 115.238.7.9 0.0% 10 0.5 0.5 0.4 0.8 0.1 4. 61.164.28.169 0.0% 10 0.8 0.9 0.7 2.4 0.5 5. 220.191.200.17 0.0% 10 3.3 6.9 3.2 32.4 9.2 6. 202.97.85.77 0.0% 10 25.7 24.0 22.2 25.9 1.4 7. 58.52.63.158 0.0% 10 33.2 29.4 28.8 33.2 1.3 8. 58.52.62.146 0.0% 10 32.9 32.6 32.3 33.0 0.3 9. 61.183.48.210 0.0% 10 32.1 32.1 32.1 32.2 0.0 10. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 26/07/2016 03:56:44 UTC --------------------

并没有这个文件！！！【ConnectLog.txt】

(置顶)

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